Privacy Policy

Last updated: April 10, 2026

Las Gringas EU operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). Las Gringas EU uses Shopify technology, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit us, use or make a purchase or other transaction using the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and understand how your information is collected, used, and disclosed, as described in this Privacy Policy.

Personal Information We Collect or Process

By “personal information,” we mean information that identifies you or can reasonably be associated with you or another person. Personal information does not include information collected anonymously or that has been anonymized so that it cannot be used to identify you or reasonably associated with you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card numbers, debit card numbers, and bank account numbers; payment card information; bank account information; transaction details; payment method; payment confirmation; and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including the items you view, add to your cart, wish list, or purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including the information you include in those communications, for example, when you submit a customer service inquiry.
• Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with personal information;
• Automatically through our Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
• Through our service providers, including when we engage them to implement certain technologies and when they collect or process your personal information on our behalf;
• Through our partners or third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, Customize, and Improve Services. We use your personal information to provide you with the Services, including to fulfill our contract with you, process payments, process orders, remember your preferences and items of interest, send notifications related to your account, process purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate any returns and exchanges, enable the posting of reviews, and create a personalized shopping experience, such as by recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you marketing communications, advertisements, and promotions via email, text message, or mail, and to show you online ads for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activities on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, protect public safety, and safeguard our services. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with others.
• Communications with You We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain a business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies; to investigate or participate in civil subpoenas, potential or actual litigation, or other contentious legal proceedings; and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

Under certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

• With Shopify, vendors and other third parties that provide services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide you with marketing and advertising services. For example, we use Shopify to deliver personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy notices. Depending on where you live, you may have the right to instruct us not to share your information for the purpose of serving targeted ads and marketing based on your online activity across different merchants and websites.
• When you instruct us, request us, or otherwise consent to our disclosure of certain information to third parties—such as to send you products, or when you use social media widgets or login integrations.
• With our affiliates or within our group of companies.
• In connection with a business transaction, such as a merger or insolvency, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes your personal information related to your access to and use of the Services in order to provide and optimize the Services. The information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide and optimize the Services. In addition, to help protect, expand, and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with our Store, as well as with other merchants and with Shopify. To provide these enhanced features, Shopify may use the personal information collected about your interactions with our Store, as well as with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit Shopify’s Consumer Privacy Policy. Depending on your place of residence, you may be able to exercise certain rights regarding your personal information here: Link to Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee and are not responsible for the privacy or security of those websites, including the accuracy, completeness, or reliability of the information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by third parties. Our inclusion of such links does not, in and of itself, imply any endorsement of the content of those platforms or their owners or operators, except to the extent that such content is displayed on the Services.

Data on Children

The Services are not intended for use by children, and we do not knowingly collect any personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that it be deleted. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as these terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, so we cannot guarantee “perfect security.” In addition, any information you send us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate confidential or sensitive information to us.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute; they may apply only in certain circumstances, and in some cases, we may refuse your request to the extent permitted by law.

• Right of Access/Information. You may have the right to request access to the personal information we hold about you.
• Right to Erasure. You may have the right to request the erasure of your personal information that we hold.
• Right to Correction. You may have the right to request that we correct any personal information we have about you.
• Right to Data Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer that information to a third party, subject to certain conditions and exceptions.
• Manage Communication Preferences. We may send you promotional emails, and you can actively opt out of receiving them at any time by using the unsubscribe option provided in the emails we send you. If you actively opt out, we may still send you non-promotional emails, such as emails regarding your account or orders you have placed.

You may exercise any of these rights as indicated in the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, please visit https://privacy.shopify.com/en.

We do not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, to the extent permitted or required by applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf for the purpose of exercising your rights. Before accepting such a request from an agent, we will require the agent to provide proof that they are authorized by you to act on your behalf, so we may need them to verify their identity directly with us. We will respond to your request in a timely manner, as required under applicable law.

Complaints

If you wish to file a complaint regarding how we handle your personal information, you can contact us using the contact details provided below. Depending on where you live, you may have the right to challenge the decision by contacting us using the contact details provided below or to file a complaint with your local data protection authority. For the EEA, you can find a list of data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store, and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide a notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you can call us, send us an email at contact@lasgringas.eu, or contact us at Via Emanuele Filiberto 3, MI, 20149, IT. For the purposes of applicable data protection laws, we are the data controller of your personal information.