Privacy Policy

Last updated: April 10, 2026

Las Gringas EU operates this store and website, including the information, content, features, tools, products, and services, in order to provide you, the customer, with a satisfactory shopping experience (the “Services”). Las Gringas EU is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or conduct any other transaction through the Services, or when you communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understand the information provided regarding the collection, use, and disclosure of your information.

The personal data we collect or process

When we use the term "personal data," we are referring to information that identifies you or is reasonably linked to you or another person. Personal data does not include information collected anonymously or anonymized so that it cannot identify you or be linked to you. We may collect or process the following categories of personal data, including inferences derived from such personal data, based on your interaction with the Services, where you live, and to the extent permitted or required by applicable laws:

• Contact information, including name, address, billing address, shipping address, phone number, and email address.
• Financial data, including credit card numbers, debit card numbers, and financial account numbers; card payment details; financial account details; transaction details; payment method; payment confirmation; and other payment details.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction data, including items you view, add to your cart, add to your wish list, or purchase, return, exchange, or delete, as well as past transactions.
• Communications with us, including the information you provide in those communications, such as when you submit a dispute to customer support.
• Device information, including information about the device, browser, or network connection, IP address, and other unique identifiers.
• Usage information, including information regarding your interaction with the Services, as well as how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

• This applies whenever you create an account, visit or use the Services, communicate with us, or provide us with your personal data;
• Automatically through our Services, including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers, including when we engage them to implement a specific technology and when they collect or process your personal data on our behalf;
• From our partners or third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

• To provide, customize, and improve the Services. We use your personal data to provide you with the Services, as well as to enforce our agreement with you; process your payments; fulfill your orders; remember your preferences and the items you’re interested in; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; allow you to post reviews; and create a personalized shopping experience, such as with product recommendations related to your purchases. This may include using your personal data to personalize and improve the Services.
• Marketing and advertising. We use your personal data for marketing and advertising purposes, such as to send you marketing, advertising, and promotional communications via email, text message, or mail, and to show you online ads for products and services within our Services or on other websites, including based on items you have previously purchased or added to your cart and other activities within the Services.
• Security and Fraud Prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or take action against any fraudulent, illegal, unsafe, or harmful activities; and protect public safety and our services. By choosing to use the Services and register an account, you are responsible for protecting your login credentials. We recommend that you do not share your username, password, or other login information with anyone.
• Communications with you. We use your personal data to provide you with customer support; respond to your inquiries; offer you effective services; and maintain our business relationship with you.
• Legal reasons. We use your personal data in accordance with applicable laws or in response to valid legal processes, including requests from authorities or government agencies; to investigate or participate in potential or ongoing legal proceedings or other legal processes; and to enforce or investigate potential violations of our terms or policies.

How we share personal data

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes consistent with this Privacy Policy. Such circumstances may include:

• With Shopify, sellers, and other third parties that provide services on our behalf (such as IT management, payment processing, data analysis, customer support, storage, order fulfillment, and shipping).
• With business and marketing partners to provide you with services and marketing ads. For example, we use Shopify to deliver personalized ads through third-party services based on your online activity with various merchants and websites. Our business and marketing partners will use your data in accordance with their privacy policies. Depending on where you live, you may have the right to ask us not to share your data to show you personalized and marketing ads based on your online activity with various merchants and websites.
• When you ask us or authorize us to share certain information with third parties—for example, to ship your products—or when you use social media widgets or login integrations.
• With our affiliates or within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy; to comply with any legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce our terms of service or privacy policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Integration with Shopify

The Services are powered by Shopify, which collects and processes personal data related to your access to and use of the Services in order to provide and improve the Services for you. In order to provide and improve the Services for you, the data you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than your own. In addition, to help you protect, grow, and improve your business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. To provide these advanced features, Shopify may use personal data collected from your interactions with our store, as well as with other merchants and with Shopify itself. In such circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for such purposes. For more information on how Shopify uses your personal data and the rights you may have, please see Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal data here : Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you click on links to sites that are not affiliated with or controlled by us, you may be required to accept their privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy and security of such sites, nor for the accuracy, truthfulness, or reliability of the information contained therein. Information you provide in public or semi-public contexts, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without restrictions on its use by us or third parties. The fact that we include such links does not imply any endorsement by us of the content of such platforms or of their owners or operators, except as disclosed in the Services.

Children's data

The Services are not intended for use by minors, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you may contact us using the contact information provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as those terms are defined in applicable laws) of personal data of individuals under the age of 16.

Data Security and Preservation

Please keep in mind that no security measure is perfect or impenetrable, and that we cannot guarantee "absolute security." Furthermore, the data you send us may not be secure during transmission. We recommend that you use only secure channels to communicate sensitive or confidential information to us.

The retention period for personal data depends on several factors, such as whether we need that data to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other agreements and policies.

Your rights and options

Depending on where you live, you may have one or more of the personal data rights listed below. However, these rights are not absolute and may apply only in certain circumstances, and we may refuse your request to the extent permitted by law.

• Right of access/information. You may have the right to request access to your personal data in our possession.
• Right to erasure. You may have the right to request that we erase your personal data in our possession.
• Right to rectification. You may have the right to request that we correct your personal data in our possession.
• Right to data portability. You may have the right to receive a copy of your personal data that we hold and to ask us to transfer it to a third party, under certain circumstances and subject to certain exceptions.
• Managing communication preferences. We may send you promotional emails, and you can explicitly opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights as indicated within the Services or by contacting us using the contact information provided below. For more information about how Shopify uses your personal data and your rights, including those related to data processed by Shopify itself, please visit https://privacy.shopify.com/en.

You will not face any discrimination for exercising these rights. Before processing your requests, we may need to verify your identity, to the extent permitted by applicable laws. In accordance with applicable laws, you may appoint an authorized agent to submit requests on your behalf to exercise your rights. Before accepting a request from an agent, we will ask them to provide proof that they have been authorized by you, and we may ask you to verify your identity directly. We will respond to your request within a reasonable timeframe as required by applicable laws.

I complained

If you have any complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to report your complaint to your local data protection authority. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International transfers

Please note that we may transfer, store, and process your personal data outside the country where you reside.

If your personal data is transferred outside the European Economic Area or the United Kingdom, we will rely on reliable transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authorities, unless the data is transferred to a country deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory purposes. We will post the updated Privacy Policy on the website, update the “Last Updated” date, and issue a notice as required by applicable law.

Contact Us

If you have any questions about our privacy policies or this Privacy Policy, or if you wish to exercise any of your rights, please call , send an email to contact@lasgringas.eu, or contact us at Via Emanuele Filiberto 3, MI, 20149, IT. For the purposes of applicable data protection laws, we are the data controller of your personal data.